Running a shop means looking after customers, keeping work on schedule and staying on top of the paperwork. CarFix brings those jobs into one platform, with a driver marketplace and separate apps for customers and shop teams across North America.
Make Your Shop Easier To Find
Give local drivers a place to discover your services and get in touch about a job. CarFix charges no fee per lead and takes 0% marketplace commission on completed services. Your subscription and online payment processing costs are separate.
- Free Shop Listing
- Show drivers what your shop offers through an approved public profile in the CarFix marketplace.
- Online Requests
- See the customer's vehicle and requested work before preparing a quote, so your team has fewer details to chase.
- Shop Promotions
- Give new and returning customers a reason to choose your shop with first-visit discounts, returning-customer discounts or free inspections. Track which offers are used. Your shop funds the offers, and usage limits apply.
- Vehicle Maintenance Tracking
- Help drivers stay aware of what their vehicle needs between visits. For supported vehicles, they can follow maintenance by date and mileage, add their own schedules and record completed work.
Let Customers Choose Their Own Time Slot
Spend less time arranging appointments by phone. CarFix's Live Booking Calendar shows customers actual available time slots. They choose a slot, and their booking appears on your shop calendar without your team entering the details again.
Bookings made through an accepted quote are confirmed automatically. Direct bookings arrive as pending for your shop to confirm, keeping the booking status clear for your team.
- Customer Accounts
- Drivers can check their requests, quotes and appointments in their own Customer Dashboard, giving them a place to find the details of their visit.
- Existing Customers And Walk-Ins
- Add customers who do not have a CarFix account and manage their visits with the same shop tools.
- Service History
- Look back at previous visits and completed work, so the next person handling the vehicle has useful context.
Help Customers Understand The Work
Customers want to know what needs attention, why it matters and what it will cost. CarFix gives you a straightforward way to explain the job, collect approval and keep a record everyone can refer to.
- Customer Quotes
- Make the price and proposed work clear with itemized quotes customers can review and approve online.
- Digital Inspections
- Show the customer what you found with photos and videos. Keep the findings with the appointment to support your recommendations.
- Customer Messaging
- Answer questions and discuss the job through CarFix on web and mobile, with the conversation available when either side needs to check it.
- Customer Invoices
- Give customers a bill they can follow, with itemized charges, receipts and PDF documents they can keep.
Keep Track Of Stock And Customer Storage
Make it easier for your team to check stock, find supplier details and identify items stored for customers. CarFix keeps these records in your shop workspace, with customer storage separate from parts held for sale.
- Inventory
- Check the parts and stock you have before planning a job or deciding what to order.
- Vendor Management
- Find supplier details when you need to source a part or follow up on an order.
- Parts & Tire Storage
- Keep a record of the customer-owned parts, tires and wheel sets you are holding, so staff can see what belongs to each customer.
Plan Shifts And Follow Your Team's Work
Give staff the access they need and keep schedules and work records easy to find. The team mobile app also lets employees handle supported shop tasks away from the service desk.
- Role Based Permissions
- Choose which tools each employee can use, so access matches their responsibilities.
- Employee Service History
- See the service jobs each employee has completed when reviewing past work or following up on a visit.
- Employee Time Clock
- Record clock-in and clock-out times, making working hours easier to review. These records track time worked, separately from hours billed to customers.
- Staff Scheduling
- Plan employee shifts alongside shop availability, so you can consider staffing when arranging the day's work.
See What Brings In Revenue
Understand more than the final sales total. CarFix helps you follow what happens between a customer's first request and a completed job, so you can see where to focus your attention.
- Revenue Reporting
- See which services generate revenue and review recorded payments, including cash receipts.
- Advanced Analytics
- Review response times and how requests turn into quotes and completed jobs. Compare with earlier periods to see what is improving and where follow-up may help.
Give Customers More Ways To Pay
Keep invoices, receipts and payment status with each visit, including cash received at the shop. Confirm your shop's payment setup with CarFix before offering online invoice payments to customers.
- Stripe Payments
- Stripe payment setup includes account verification and shop activation. Contact CarFix to confirm activation for your shop. Processing fees are separate from your subscription.
- Affirm And Klarna
- Confirm the payment plans supported for your shop before offering them. Provider availability, location, shop activation and customer eligibility apply.
- Cash Payments & Invoices
- Invoice the job, confirm cash received and complete the payment step. The cash receipt is included in revenue reporting.
- QuickBooks Online
- Contact CarFix to confirm QuickBooks Online connection and accounting setup options for your shop.
Work On Web And Mobile In Your Language
Use CarFix in a browser or through the separate mobile apps for shop teams and customers. Your team can handle supported tasks on the go, while drivers can find their vehicles, requests, quotes and appointments in their own app. The tools available can differ between web and mobile.
With Multilingual Support in 14+ languages, including English, French, Spanish and Punjabi, each person can choose a familiar language for CarFix's screens and menus.
That helps customers from different language backgrounds navigate booking and account steps more comfortably. Your staff and customers can use the same platform in their own preferred language, making CarFix more welcoming for the communities you serve.
Get Established While CarFix Grows
Getting started early gives you time to build your profile and customer relationships before more local shops join. Where fewer suitable businesses are listed, your shop may face less competition for a driver's attention.
You can put the tools to work with your existing customers from day one while your marketplace presence grows. New bookings depend on local demand. Joining early does not guarantee bookings or give priority in request matching.
Create Your Shop Profile In Minutes
With your business details ready, you can set up your profile in under five minutes. Sign up, add your shop details and services, check the information, and submit it for approval.
Your approved public listing is free. To receive new bookings and use paid shop tools, each location needs an active All In One plan or eligible trial. The guide explains what is included so you can get started with the tools your shop needs.