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Search our help articles or browse common topics below.
Yes. CarFix is free for users. You pay the shop directly for approved work, with no additional fee to CarFix.
Create an account, explain what your vehicle needs, and verified shops can offer quotes with upfront pricing.
No. You can browse shops, read reviews, and view available services without logging in. For quote requests and appointments, an account is necessary.
Most shops reply within 24 hours, often sooner during business hours. You'll be notified by email as soon as a quote becomes available.
Yes. You can cancel your appointment through your Appointments page. Early cancellation gives shops time to fill the spot.
Your quote is a tentative estimate based on the information provided. Shops will contact you if additional issues come up during inspection.
Every shop goes through manual verification before being added to the website, which includes business verification, service verification, and location verification.
Contact us for support and our team will investigate. Shops who don't meet quality guidelines will be penalized.
CarFix is currently available in Ontario. We expand coverage carefully as more verified shops join the platform.
Sign up as a shop owner, fill out your information, and get verified. CarFix allows you to list your shop for free. You can subscribe to various plans if you want extra features.
Requests will show up on your dashboard. You can open the request, read the details and reply by quoting a price.
Our support team is here for you.